Frequently Asked Questions
How far in advance should I order?
Custom availability varies by season. Reaching out three to four weeks ahead is ideal, while large or highly detailed orders may need more time.
Can I upload inspiration photos?
Yes. Use the custom order form to upload invitations, screenshots, color palettes, and design inspiration.
Do you copy another baker’s design exactly?
Inspiration is welcome, but each Sugar Dillies order is interpreted in our own style.
Are dates reserved when I submit the form?
No. Your date is confirmed after we review the request, approve the details, and receive any required payment.
Do you accommodate allergies?
Please disclose all allergy concerns before ordering. Our home kitchen may contain or process common allergens, including wheat, milk, eggs, soy, peanuts, and tree nuts. We cannot guarantee an allergen-free product.
Is Sugar Dillies a Texas cottage food business?
Yes. Sugar Dillies operates as a Texas cottage food production operation. Our products are prepared in a private residence that is not subject to governmental licensing or inspection. All products are prepared, packaged, labeled, and sold in accordance with applicable Texas cottage food requirements.
